Here is some helpful information to assist you and your team with our preferred IDP Printer.
Our recommended printer model is: IDP Smart 31S
- Here you will find printer set-up and driver information
- If you encounter any trouble replacing the ribbon. Please watch this helpful walk through video.
- Each printer ribbon can print 250 badges.
- We'd like you to know, while you all purchase these printers from us. We are happy to help with any simple questions and we will guide you all and be a resource as things come up from time to time.
- However, we are limited in our range of support. That being said we do have an agreement with the vendor that includes their warranty as well as access to their support. If at any time you encounter an issue that is not related to our software but rather the printer itself you may reach out to IDP support directly for assistance. They are incredibly helpful. You can reach them at: 401-400-7111 and Option 2 is support.